Royal Jordanian Airlines has selected Indian enterprise software firm Ramco Systems to run its maintenance and engineering operations, the company said on August 24, as the Jordanian flag carrier presses ahead with a fleet modernisation programme that will reshape its technology needs.
The deal gives Royal Jordanian a single platform covering engineering, line, hangar and shop maintenance, supply chain, safety, quality and compliance, and part sales, replacing the patchwork of systems that airlines typically run as they scale. Ramco said the carrier chose its software after a full evaluation of global aviation software providers.
The contract lands as Royal Jordanian expands and renews its fleet, adding Airbus A320neos, Embraer E2s and Boeing 787-9 Dreamliners to a line-up that already includes 787-8s. The airline operates from its hub at Queen Alia International Airport in Amman and serves more than 55 destinations across the Middle East, Europe, Asia and North America, with onward reach to nearly 900 airports through the Oneworld alliance.
“Digital transformation is a key pillar of Royal Jordanian’s growth strategy. As we continue modernising our fleet and expanding our network, we are equally committed to investing in advanced technologies that enhance operational performance, improve efficiency, and support the highest standards of safety,” said Samer Majali, vice chairman and chief executive of Royal Jordanian Airlines.
The airline is one of several Jordanian aviation and tourism players investing to capture growth, as Amman pushes to lift visitor numbers and position itself as a regional hub. The kingdom is also targeting business events as part of a 2026 tourism action plan aimed at longer stays and higher spending, with expanded low-cost and charter access easing the lift that group travel depends on.
Ramco Systems chief executive Sandesh Bilagi said the airline’s selection reflected the trust the firm had earned in the aviation sector, adding that investments in artificial intelligence and agentic automation would help Royal Jordanian’s teams achieve greater operational resilience. The Chennai-based firm’s aviation software is used by more than 24,000 users to manage over 4,000 aircraft worldwide, with more than 90 aviation organisations on its books.